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General Information for all deliveries

  • We aim to ship all orders received before midday on the same day.
  • Please check your My Account area to track the status of your order.
  • If you have a query about your order, please use the Contact option.
  • No deliveries are made on Bank Holidays.
  • To ensure delivery, please use a daytime delivery address and provide a UK phone number on which we can contact you.
  • Once your order is placed, it is not possible to change the delivery address or to cancel your order.
  • We do not deliver to the Channel Islands.

Standard UK Delivery

  • Courier Company: Yodel
  • Shipping charge: Free
  • Expected delivery time: 2 -3 working days

Express UK Delivery

  • Courier Company: DPD
  • Shipping charge: £3.95
  • Expected delivery time: Next Day (Please note that next day delivery is only applicable if you order before 12:00 noon, excluding Bank Holidays and weekends).

International Deliveries

  • Countries: France, Germany, Italy, Netherlands, Portugal, Republic of Ireland and Spain.
  • Courier Company: DHL
  • Shipping charge :£9.95
  • Expected delivery time: 3-5 working days

Order Despatch Information

  • Orders created on Thursday afternoon or Friday morning will be shipped out Friday evening, precise delivery arrival time will depend on the delivery option chosen and the order destination.
  • Orders created on Friday afternoon or during the weekend will be shipped out Monday evening, precise delivery arrival time will depend on the delivery option chosen and the order destination.

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