General Information for all deliveries
- We aim to ship all orders received before midday on the same day.
- Please check your My Account area to track the status of your order.
- If you have a query about your order, please use the Contact option.
- No deliveries are made on Bank Holidays.
- To ensure delivery, please use a daytime delivery address and provide a UK phone number on which we can contact you.
- Once your order is placed, it is not possible to change the delivery address or to cancel your order.
- We do not deliver to the Channel Islands.
Standard UK Delivery
- Courier Company: Yodel
- Shipping charge: Free
- Expected delivery time: 2 -3 working days
Express UK Delivery
- Courier Company: DPD
- Shipping charge: £3.95
- Expected delivery time: Next Day (Please note that next day delivery is only applicable if you order before 12:00 noon, excluding Bank Holidays and weekends).
- Countries: France, Germany, Italy, Netherlands, Portugal, Republic of Ireland and Spain.
- Courier Company: DHL
- Shipping charge :£9.95
- Expected delivery time: 3-5 working days
Order Despatch Information
- Orders created on Thursday afternoon or Friday morning will be shipped out Friday evening, precise delivery arrival time will depend on the delivery option chosen and the order destination.
- Orders created on Friday afternoon or during the weekend will be shipped out Monday evening, precise delivery arrival time will depend on the delivery option chosen and the order destination.