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General Information for all deliveries

  • We aim to ship all orders received before midday on the same day.
  • If you have a query about your order, please use the Contact option.
  • No deliveries are made on Bank Holidays.
  • To ensure delivery, please use a daytime delivery address and provide a UK phone number on which we can contact you.
  • Once your order is placed, it is not possible to change the delivery address or to cancel your order.
  • We do not deliver to the Channel Islands.

UK

  • Standard
    • Courier Company: Yodel
    • Shipping charge: Free
    • Expected delivery time: 2 -3 working days
  • Express
    • Courier Company: DPD
    • Shipping charge: £3.95
    • Expected delivery time: Next Day (Please note that next day delivery is only applicable if you order before 12:00 noon, excluding Bank Holidays and weekends).

International

  • Countries: France, Germany, Italy, Netherlands, Portugal, Republic of Ireland and Spain.
    • Courier Company: DHL
    • Shipping charge :£9.95
    • Expected delivery time: 3-5 working days

Returns

  • 14 day return policy
  • Customer liable for return shipping cost unless faulty or mistaken item

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