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Wipe off any dirt or grime on the surface of the product with a dry cloth. Please refer back to the instruction manual, section - Maintenance on P.16 for details on how to clean the gel sheets.

When a fresh battery is used, it lasts for about 30 programs at level 8 (at a room temperature of 20°C). However, the life expectancy of the button battery varies greatly with the environment in which it is used and stored. The battery that comes with the product is for trial use. When replacing the button battery, use a fresh CR2032 lithium button battery.

Yes, it can be used daily. However, only use once per day per area. Refrain from using more than once in the same area as doing so may result in muscle fatigue. Also, if you sense something abnormal with your skin or body, stop use immediately and consult your doctor.

Just as with any kind of training, your muscles may get sore. If your muscles are sore, refrain from using the product or lower the level.

This varies with the usage environment, but in general replace with new sheets after using them about 30 times (stick/unstick from your skin). Also, replace with a new gel sheet if the sheet’s adhesion deteriorates or if part becomes detached, rolled in a ball, etc.

No, this is not a problem. The electrodes may turn black, depending on the number of times used and/or the usage conditions. The electrode material itself is being discolored. It is not anything unsanitary, such as mold or dirt, and it does not diminish the performance of the product.

Please check instruction video on our YouTube channel

Yes, it can be used daily. However, only use once per day per area. Refrain from using more than once in the same area as doing so may result in muscle fatigue. Also, if you sense something abnormal with your skin or body, stop use immediately and consult your doctor.

The product is not waterproof. Refrain from using it in the bathroom as doing so may result in an accident, injury, damage or the product getting dirty.care

Use a weak level when using it for the first time. Once you are used to a weak level, adjust the level as desired.

Doing so will reduce the adhesion of the gel sheets and may weaken the sense of the stimulation, so do not put anything on your skin before use.

Do not use on parts above the neck (head, face, etc.) or on areas around the heart, such as the spine, chest or shoulder blades. Furthermore, do not use if you have any heart conditions. Please refer back to the instruction manual, section - Safety Precautions on P.2.

No, do not use this product at such times. Women postpartum or who are nursing should consult with their doctor

Do not use the product while sleeping.